Due to the digital nature of our products, all sales are generally final once files have been downloaded or access has been granted.
We will consider refund requests within 14 days of purchase if you experience a technical issue that prevents you from accessing the product and our support team is unable to resolve it.
Refunds will not be issued for change of mind, accidental purchase, or failure to read the product description before buying.
To request a refund, contact us at hello@luminastudio.com with your order details.
Last updated: August 2026.